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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then Prayag Chitrakar Country Manager and Sreyhouch Soth, Head of Customer Service want to hear your complaints first-hand.
Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, Prayag and Sreyhouch would like to hear about that too.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just select either, Prayag Chitrakar or Sreyhouch Soth and let them know what you think. Please include your telephone number if you would like us to call you back!

Prayag Chitrakar
Country Manager, DHL Express (Cambodia) Ltd

“Service excellence, speed, right 1st time and can-do spirit are integral parts of DHL people and business. We will do every way to provide you the best service to meet your expectations.”

Email Prayag Chitrakar

Sreyhouch Soth
Head of Customer Service, DHL Express (Cambodia) Ltd

“Delivering outstanding Customer services is at the heart of everything we do, so your feedback is important for us to further improve our services to you. Let us know how we perform.”

Email Sreyhouch Soth
Prayag Chitrakar or Sreyhouch Soth will ensure that your complaints are dealt with immediately and you’ll receive a response within 1 business day.
Should you need immediate assistance contact DHL Express Customer ServiceContact Us.
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